Microsoft Dynamics CRM 4.0: A Platform For Building Custom Applications
Speaker: Alberto Gemin, Account Manager, Infusion, Development
When: Tuesday April 8, 2008 - 6:30-9PM
Where: VersaTrans Solutions, Latham, NY
With its latest release, Microsoft Dynamics CRM is aiming to function as a flexible, robust platform for building applications that can help meet the unique needs of many business groups. This technical presentation will be composed of three parts: a brief overview of CRM concepts, a presentation of the Dynamics CRM 4.0 application focusing on architectural and development aspects as well as new features, and a drill down into application design areas, such as User Interface Management, Business Logic Design and Application Data Modeling. The session’s goal is to provide insights into the possible benefits of using a platform like Microsoft Dynamics CRM to jumpstart application building efforts.
Bio
Alberto Gemin is an account manager at Infusion Development in New York, focusing on State & Local Government and CRM. He started his career in Italy in the world of TSO, CICS, IMS and COBOL, but he soon moved to Sweden, where he worked at Ericsson’s European Research Labs. He designed real-time operating systems and device drivers, and learned a lot about multi-threading and Unix. He moved on to Accenture in France, where he became involved in CRM with Daimler-Chrysler‘s pan-European implementation of Siebel. After three years at Innoveer in London as a senior architect implementing EAI solutions for CRM systems, at Infusion he found the opportunity to expand his experience with a wide range of architectural challenges. He is Siebel and Microsoft Dynamics CRM certified.